This page sets out the current rules for using MrO Casino, organised by topic for easy reference. We compared the supplied wording against earlier versions to spot any real updates. Where a genuine change is confirmed, it appears directly next to the affected rule. Everything else reflects the terms as they currently stand.

Operator and Licence Information

MrO Casino is operated by MRO Entertainment Ltd. under a licence issued by the Anjouan Gaming Authority.

The licence number is № ALSI-2026-0412 and applies to the operation of the platform.

No detected changes since March 2025.

Account Registration Rules

New players open an account through email registration on the play at MrO Casino platform.

A valid email address must be confirmed before the account becomes fully active for play.

Phone verification is not required as part of the standard registration process.

Last change: November 2025
Was: Email and phone registration required for new accounts
Now: Email registration with email verification required

Identity and Payment Verification

Identity, address and payment verification may be required before a withdrawal is approved.

These checks apply when the casino needs to confirm account ownership or the source of funds used.

No detected changes since March 2025.

MrO Casino Welcome Package Terms

The welcome package covers four active deposit stages, each with its own match rate and conditions.

  1. Welcome Bonus: C$100 Free Chip, no deposit required, 30x wagering on the free chip, valid 7 days;
  2. First Deposit Bonus: 400% match up to C$10,000 with 400 free spins, minimum deposit C$25, 40x wagering on deposit plus bonus, valid 7 days;
  3. No-Rule First Deposit: 111% match up to C$2,000, minimum deposit C$25, 1x wagering on deposit plus bonus, valid on the first deposit only;
  4. First Deposit Cashback: 100% match up to C$1,000, minimum deposit C$10, 30x wagering on the cashback bonus, valid after the first deposit.

Bonus code 100GO or KICKOFF applies depending on the specific offer selected at deposit.

Last change: August 2025
Was: First deposit bonus set at 200% up to C$5,000
Now: First deposit bonus set at 400% up to C$10,000

Wagering and Maximum Bonus Bet

The welcome Free Chip carries a 30x wagering requirement before any withdrawal request.

The first deposit bonus and its 400 free spins carry a 40x wagering requirement on deposit plus bonus.

While an active bonus is in play, the maximum bonus bet is limited to C$10 per spin or hand.

Last change: February 2025
Was: Wagering requirement set at 35x deposit and bonus
Now: Wagering requirement set at 40x deposit and bonus

Deposit Methods and Limits

Deposits are accepted in CAD, EUR, AUD, BTC, ETH, LTC and USDT, with a range of C$10–C$15,000 per transaction.

  • Binance, Bitcoin, Ethereum, Litecoin and Tether for crypto deposits;
  • Visa, Mastercard, PayPal and CashApp for card and app-based deposits;
  • Solana, Bitcoin Cash, Tron, Dogecoin, Lightning, MetaMask and Toncoin as additional supported options.
Last change: September 2025
Was: Deposit range set at C$20–C$10,000 per transaction
Now: Deposit range set at C$10–C$15,000 per transaction

Withdrawal Limits and Processing

Withdrawals use a separate, narrower method list than deposits and are processed within a set range.

  • Bitcoin;
  • Litecoin;
  • Tether;
  • CashApp.

The withdrawal range is C$10–C$15,000 per request, with payouts usually completed within 24 hours after approval.

Daily withdrawal limits run from C$5,000 to C$15,000 and monthly limits run from C$20,000 to C$60,000, depending on VIP tier.

Last change: January 2025
Was: Daily withdrawal limit set at C$3,000–C$10,000
Now: Daily withdrawal limit set at C$5,000–C$15,000

Loyalty Programme and VIP Cashback

The loyalty programme awards Comp Points that convert to cash, alongside cashback and weekend rewards.

VIP tiers include Optimist, Outstander and MRO, each offering cashback, dedicated managers and higher withdrawal limits.

Instant cashback ranges from 20% to 40% depending on VIP tier, and the Weekend Reward offers 75–125 free spins.

Last change: June 2025
Was: Instant cashback ranged from 15% to 30% by VIP tier
Now: Instant cashback ranges from 20% to 40% by VIP tier

Customer Support Channels

Players can reach support through live chat, email and the Help Center for account or payment questions.

Direct enquiries can also be sent to support@mrocasino.com for issues not resolved through live chat.

No detected changes since March 2025.